Enjoy an atmosphere of serenity and privacy, from one of the 5 ocean front infinity pools or the beach club - without the typical crowds of a beach destination. El Careyes Club & Residences is a residential community that puts the emphasis on relaxation, while allowing you to make the most of every moment. Because, that's what your vacation is for. Making memories.
Embrace effortless living in our collection of private residences
El Careyes Club & Residences
Shops
Snorkelling
* Occasional Activities - These activities are available only during certain times of the year.
Please confirm their availability with concierge.
Concierge
Sushi
La Duna
restaurant
Beach Club
5 Infinity Pools
lounge areas
Bar
Paddleboarding
Yoga*
Pilates*
Tennis Courts
Kayaks
Mountain Bikes*
*Nightly rate varies per season.
the accommodations
2 Bedrooms
Penthouses
4 Bedrooms
1 Bedroom
Suites
3 Bedrooms
Make The Most Out of Your Stay
eL cAREYES cLUB & rESIDENCES
Cancellation Policy
Add-ons
Enjoy every moment of your stay at El Careyes Club and Residences. While not a hotel, El Careyes offers the most amenities and hotel-like experience in Careyes.
Discover all you need to know here to ensure a seamless experience during your stay.
Important Information
House Rules
Add-ons
PERSONAL & DETAILEd
Special Occasion Arrangements
Wellness Services
grocery shopping*
Private cook**
Laundry & Ironing
babysitter
AIRPORT TRANSFER
Elevate your El Careyes Club & Residences getaway with bespoke experiences such as rejuvenating spa treatments and more. These special offerings come at a supplementary cost, ensuring your stay is perfectly tailored.
Things You Should Know
IMPORTANT INFO
more
- Check-in after 3:00 PM / Checkout before 12:00 PM
- For check-ins after 6:00 pm (Low Season) and 9:00 pm (High Season), the security guard will guide guests to their residence.
- Bellboy service is available until 6:00 PM.
- Daily Housekeeping between 10:00 am to 5:00 pm.
- Concierge service available from 7:00 am to 9:00 pm (High Season), 10:00 am to 6:00 pm (Low Season).
- Grocery shopping service available with additional charges, subject to availability, season, and advanced request.
more
- Last-minute shopping may take 1-3 business days due to limited local availability of goods.
- A day pass is mandatory for visiting guests who wish to enjoy all club amenities including the pool and beach. Reserve your day pass here or call +52 315 351 0000. Subject to availability.
- Access for visiting guests to the restaurants, residences, and certain activities does not requiere a day pass. Please check with concierge.
- Walking distance to Playa Rosa Beach Club. Additional charges for beach lounge set and activities apply.
Back
- Special occasion arrangements require prior authorization, at least one -week’s notice, and may result in additional charges. Contact our events team.
- Medical services at the Careyes Clinic are available with additional charges by the clinic.
- May be unsuitable for guests with limited mobility due to the absence of wheelchair access and presence of stairs.
House Rules
IMPORTANT INFO
- Children must be supervised at all times.
- Pets are not allowed.
- Use of Drones is prohibited. It will confiscated and the memory card destroyed.
- Music, loud voices, and noise must be controlled at all times. Loud noise is strictly forbidden after 12:00 am.
- Pools are open 24/7, but noise rules apply. Pools are not supervised by a life rescuer so each user is under it’s own responsibility. Children under 10 years old cannot be in the pool without an adult.
- No external music, food, or drinks allowed in pools and common areas.
- Reserving umbrellas and lounge chairs is not allowed.
Back
- Please ensure children are supervised at all times, as certain areas within the house may present significant dangers.
- Pets and not allowed. However you may request approval for small and service dogs. Charges and guidelines apply.
- Use of Drones is prohibited. It will confiscated and the memory card destroyed.
- Please inform staff of any additional guests joining for a meal. Additional charges may apply.
- No noise louder than 65 decibels is permitted after 12:00 am on weekdays and 2:00 am on weekends. Parties may continue in the cinema, with extra charges for setup.
- Payments made are non-refundable.
- Canceling within X days of arrival will result in the loss of all payments.
- Failure to pay the remaining balance within the specified timeframe will result in the loss of the deposit and automatic cancellation of the reservation.
- No refunds will be granted for early departures.
- Consider Travel Insurance with cancellation coverage, as Careyes is not liable for changes in plans.
Cancellation Policy
IMPORTANT INFO
About our Concierge
Please note, while we may not be a hotel, our concierge is at your service:
7:00 am - 9:00 pm (High Season)
10:00 am to 6:00 pm (Low Season)
